Comments on: Epson Artisan 800

By: Studio JWAL

Studio JWAL — Mon, 01 Aug 2011 19:54:58 +0000

Purchased this printer for our office. Terrible when it comes to replacing cartridges and bogus errors were common.

By: RoGo

RoGo — Tue, 29 Mar 2011 02:21:00 +0000

I am having the exact same problem mentioned above. Man, I hope there’s a fix for this … very upsetting if I have to try to figure out how to get the printer sent back to the manufacturer. Glad I’m not the only one suffering, though. I would have done exactly what raelene neve did!

By: Steve

Steve — Sat, 26 Feb 2011 16:16:26 +0000

SAME HERE! I’ve never been this frustrated with a product of any kind. This printer takes forever to do the very task it was supposedly designed for – printing. Straight hookup with USB to an XP laptop. I hit the print button and sometimes 4 to 5 minutes later and after all kinds of noises, it will finally eject a mostly normal print. It’s lightly used in my office and will be forever I suppose. Can’t wait till it breaks and I can buy another brand. Thanks Epson.

By: Matt

Matt — Wed, 12 Jan 2011 01:41:30 +0000

Don’t buy this printer. Looks amazing, but jams like crazy. I like epson, but they dropped the ball on this product.

By: raelene neve

raelene neve — Sun, 18 Oct 2009 18:58:53 +0000

I am on my second Epson 800 because the first one became defective. After using it for a short period of time, I received a Warning message to “replace the LM (light Magenta) ink cartridge (this concerned me because upon purchasing and setting up I used brand new cartridges (EPSON authentic) and hardly used it). I replaced only to find out it read “does not recognize ink cartridge”. Bought a fresh set and replaced again. Same Message! I figured somehow I received a defective printer so I returned it for another. Worked fine for 2 months and now same exact problem.
It locks up the printer so you can not use it even for copying! I suppose I will return it again and try a different printer. Too bad for Epson.

By: Mike

Mike — Tue, 25 Aug 2009 15:58:33 +0000

This is an expensive machine and it has the same error reading that is mentioned above. This is a lightly used printer. If the life expectancy is less than six months I can tell you this thing $%&^% big time. The DVD printing is a great addition but reliability is HORRIBLE.

By: Michelle Royal

Michelle Royal — Thu, 20 Aug 2009 23:54:48 +0000

I purchased the Artisan 800 when it first came out. The flimsy tray that catches your paper when it finish printing broke and they sent me a replacement printer. I connected the printer and the ink finished charging, I decided to check the ink levels. My computer and the printer indicated that all my ink cartridges were just about empty except the black ink. i contacted Epson and was told that maybe the printer was cleaning the print head. I advised the technician that there should be no need for cleaning of the print head if you sent me a replacement printer. The printer also uses a lot of ink. the paper tray is very flimsy and does not work well with heavy weigh paper. The cost of the printer does not support the operatal process. The network does not work. The WiFi does not work like it should. You have to buy a duplexer if you want to perform a automatic two-sided print job. If you want to print wifi, you have to buy another attachment. The printer should cost no more than $150. The printer is advertised as a two-sided printer with wireless operations. They don’t tell you you have to purchase extra parts to utilize those capabilities. I think there should be a class action suit against Epson for the problems that you experience with such an expensive printer that is very costly to use.

By: jon

jon — Tue, 18 Aug 2009 00:49:32 +0000

I just get a paper jam error on the screen, but there is no paper jam, messed with it for 3 hours and still nothing, my advise, stay away from this printer.

By: CA

CA — Wed, 05 Aug 2009 22:47:24 +0000

I’m now on my third epson 800, as it goes through ink like nobody’s business. I wish I’d never purchased it. I agree with the first commenter, you can only print epson paper on this printer, as every other brand bleeds!

By: Ena

Ena — Fri, 31 Jul 2009 06:42:40 +0000

I got the same problem — no paper jam (only multiple sheets of paper were fed in and printed out as one single sheet), yet repeated power-on/off could not make this message go away. Do you know within what time limit we can return the product? I bought it from Best Buy while there was an Epson’s salesman, acted like a Best Buy guy, standing next to this printer to promote it (I should never trust such person again). Should you find any solution, please let me know.