Comments on: Acrobat 9: Product Review http://layersmagazine.com/acrobat-9-product-review.html The How-to Magazine for Everything Adobe Fri, 11 May 2012 10:52:09 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Andrew Ryan http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-33660 Andrew Ryan Tue, 02 Aug 2011 20:24:43 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-33660 After so many problems with acrobat 9, we decided that the upgrade wasn't worth it. Thanks for the review though. -Andy www.ventme.com After so many problems with acrobat 9, we decided that the upgrade wasn’t worth it. Thanks for the review though.
-Andy
http://www.ventme.com

]]> By: Eric L http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-32790 Eric L Fri, 08 Jul 2011 23:58:26 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-32790 We are using Acrobat 9 Pro for our document management. We went to 9 Pro so we can Redact as well as Bates Stamp. 9 Pro was great at first, but with each patch from Adobe, they would break some feature that we use daily. One patch we lost printing ability to our network printer (it only effected some printers for most users). The latest major update 9.4.5 caused us major headaches because we were no longer able to select non-joining thumbnails in the "Page View" for extracting or deleting. I was fortunate enough to be able to perform a WinXP system restore to just before the update, my co-workers could not. And nearly a month later, there is still no fix from Adobe. Using thier support lines are a complete waste of time, you might as well turn and ask the wall next to you for help. It beats hearing "you need to call Dell Support for a solution to your printing pdf documents to your HP networked printer" after a lengthy exchange Q&A. I have been searching and testing for a decent replacement to Adobe Acrobat, but so far, as sad as it is, Adobe still has an upper hand in side-by-side comparisons. We are using Acrobat 9 Pro for our document management. We went to 9 Pro so we can Redact as well as Bates Stamp. 9 Pro was great at first, but with each patch from Adobe, they would break some feature that we use daily. One patch we lost printing ability to our network printer (it only effected some printers for most users). The latest major update 9.4.5 caused us major headaches because we were no longer able to select non-joining thumbnails in the “Page View” for extracting or deleting. I was fortunate enough to be able to perform a WinXP system restore to just before the update, my co-workers could not. And nearly a month later, there is still no fix from Adobe. Using thier support lines are a complete waste of time, you might as well turn and ask the wall next to you for help. It beats hearing “you need to call Dell Support for a solution to your printing pdf documents to your HP networked printer” after a lengthy exchange Q&A. I have been searching and testing for a decent replacement to Adobe Acrobat, but so far, as sad as it is, Adobe still has an upper hand in side-by-side comparisons.

]]> By: Gisela Sanspoux http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-16546 Gisela Sanspoux Mon, 06 Sep 2010 06:15:27 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-16546 Win XP SP3, workstation Used CS4 until this weekend when I installed CS5. Big, big mistake. I hope Adobe fixes this. We are working with very big files in Word XP or Word 2010. Our clients need files to be printed (PDF) on the fly. This was always doable with Acrobat 8. Now with 9... I spent 21 minutes on an 86 pages Word document. Right before, using 2010 and Acrobat 8, not a single problem (although it was a little bit slower than it's predecessors). I am currently printing a 121 pages document. I started at 07:52 hours. It is now 08;10 hours and Acrobat is sluggighly printing the 75th page. The clients will come in soon. I can not continue other work in Word, I am blocked. My god, I thought I would start extra early considering the problems but this is ridiculous. Waited a little bit and it's now 08:15 and it's printing page 95. Client is in. The software is not cheap, this is even more expensive. Win XP SP3, workstation
Used CS4 until this weekend when I installed CS5.
Big, big mistake. I hope Adobe fixes this.

We are working with very big files in Word XP or Word 2010. Our clients need files to be printed (PDF) on the fly. This was always doable with Acrobat 8. Now with 9…
I spent 21 minutes on an 86 pages Word document. Right before, using 2010 and Acrobat 8, not a single problem (although it was a little bit slower than it’s predecessors).
I am currently printing a 121 pages document. I started at 07:52 hours. It is now 08;10 hours and Acrobat is sluggighly printing the 75th page. The clients will come in soon. I can not continue other work in Word, I am blocked. My god, I thought I would start extra early considering the problems but this is ridiculous.

Waited a little bit and it’s now 08:15 and it’s printing page 95. Client is in. The software is not cheap, this is even more expensive.

]]> By: Michelle Murphy http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-16149 Michelle Murphy Tue, 17 Aug 2010 16:13:27 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-16149 I recently had Adobe version 9.3.3 installed for the sole purpose of document comparison. It has been an extreme headache and waste of time. The OCR function takes the same document and converts the text differently on the same document. I get a "matching page" error similar to the issue described at http://blogs.adobe.com/pdfdevjunkie/2009/05/document_compare_found_to_much.html. which Adobe's product specialist asked for resolution The product operates so poorly on this function we will have to revert back to Version 8 or another product. Even Adobe technical support has not been able to identify or acknowledge the problems after two weeks. Also, I had to pay for support on software that I just purchased for a purpose that it was advertised for, but really doesn't work. Very dissapointing. I recently had Adobe version 9.3.3 installed for the sole purpose of document comparison. It has been an extreme headache and waste of time. The OCR function takes the same document and converts the text differently on the same document. I get a “matching page” error similar to the issue described at http://blogs.adobe.com/pdfdevjunkie/2009/05/document_compare_found_to_much.html. which Adobe’s product specialist asked for resolution The product operates so poorly on this function we will have to revert back to Version 8 or another product. Even Adobe technical support has not been able to identify or acknowledge the problems after two weeks. Also, I had to pay for support on software that I just purchased for a purpose that it was advertised for, but really doesn’t work. Very dissapointing.

]]> By: Nannie Schumacher http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-15191 Nannie Schumacher Mon, 31 May 2010 11:05:15 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-15191 If only more than 82 people would read about this! If only more than 82 people would read about this!

]]> By: Sharlene Melvin http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-15130 Sharlene Melvin Thu, 27 May 2010 03:05:51 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-15130 If only I had a greenback for each time I came to layersmagazine.com.. Incredible read. If only I had a greenback for each time I came to layersmagazine.com.. Incredible read.

]]> By: disgruntled Acrobat user http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-15098 disgruntled Acrobat user Wed, 26 May 2010 04:39:55 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-15098 Curse Acrobat 9 Pro. It won't recognize my printers on the Mac and in a digital print shop this is a crucial thing not to be missing. It has recognized them maybe twice since I've had it so seems to be quite buggy. Measuring tool isn't as simple to use as V.7 was either. Cmon Adobe, I've always been proud to use your products until now. iD, Ai, Ps, Dw & Fl seem to work flawlessly so well done for that. If you could just get Acrobat to work properly you would have a bulletproof suite....sweet. Curse Acrobat 9 Pro.
It won’t recognize my printers on the Mac and in a digital print shop this is a crucial thing not to be missing.
It has recognized them maybe twice since I’ve had it so seems to be quite buggy.
Measuring tool isn’t as simple to use as V.7 was either.
Cmon Adobe, I’ve always been proud to use your products until now.
iD, Ai, Ps, Dw & Fl seem to work flawlessly so well done for that.
If you could just get Acrobat to work properly you would have a bulletproof suite….sweet.

]]> By: Steve http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-2642 Steve Tue, 29 Sep 2009 20:19:44 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-2642 In Acrobat 9 Pro, when viewing a document using the PAGES Panel. The last fiew pages cannot be seen or clicked on unless you scroll to them using the arrows in the tool bar. Is there a patch or a fix for this. Thank You In Acrobat 9 Pro, when viewing a document using the PAGES Panel. The last fiew pages
cannot be seen or clicked on unless you scroll
to them using the arrows in the tool bar.
Is there a patch or a fix for this.

Thank You

]]> By: Paul Rolfe http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-2640 Paul Rolfe Tue, 18 Aug 2009 12:21:51 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-2640 Actually it was adobe critic I applaud. The names are below the post. (Maybe I should criticize this page....) Riaz your not so bad.. Dont take it personally Actually it was adobe critic I applaud. The names are below the post. (Maybe I should criticize this page….)

Riaz your not so bad.. Dont take it personally

]]> By: Paul Rolfe http://layersmagazine.com/acrobat-9-product-review.html/comment-page-1#comment-2639 Paul Rolfe Tue, 18 Aug 2009 12:18:46 +0000 http://www.layersmagazine.com/acrobat-9-product-review.html#comment-2639 I purchased an ancient version of Acrobat. Version 4, when it was new. in windows XP Been using it for many years to print PDF. I Installed the free acrobat 9 off the web, now it has broken the whole windows printing system. I cant print to ANY printer, let alone the PDFwriter. Why would it stuff up such things. I aplaud Riaz for the comments. I agree having CS4 as well very bloated fat code, where the programmers were probably paid by Intel per line of source code. I purchased an ancient version of Acrobat. Version 4, when it was new. in windows XP Been using it for many years to print PDF.

I Installed the free acrobat 9 off the web, now it has broken the whole windows printing system. I cant print to ANY printer, let alone the PDFwriter. Why would it stuff up such things.

I aplaud Riaz for the comments. I agree having CS4 as well very bloated fat code, where the programmers were probably paid by Intel per line of source code.

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